F.I.T Round My Baby is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what personal information we collect, how we use it, who we may share it with, how we keep it secure and the rights you have in relation to your personal data.
For the purposes of UK data protection legislation, the Data Controller responsible for personal information collected through this website is Alice Burnham, F.I.T Round My Baby.
1. Information We Collect
We may collect and process personal information including:
Your name, email address, telephone number and address or postcode.
Information you provide when enquiring about or booking a F.I.T Round My Baby class, personal training session or other service.
Information submitted when enquiring about a F.I.T Round My Baby franchise or licence opportunity.
Information you provide when completing forms on our website.
Information provided when subscribing to emails, newsletters or other communications.
Information relating to purchases, bookings and payments.
Communications between you and F.I.T Round My Baby.
Technical information about how you use our website, such as your IP address, browser type, device, pages visited, referral source and website activity.
Any other information you choose to provide to us.
Where information relating to health, pregnancy or postnatal circumstances is required for the safe delivery of our services, this may constitute special category personal data. Where applicable, this information will be handled with additional care and only processed where we have an appropriate lawful basis and condition for doing so.
2. How We Collect Your Information
We may collect information when you:
Visit our website.
Complete an enquiry or contact form.
Book a class or personal training session.
Register for one of our services.
Make a payment.
Enquire about a franchise or licence opportunity.
Subscribe to marketing communications.
Contact us by email, telephone, social media or other communication channels.
Interact with our advertising or marketing campaigns.
We may also receive information through third-party systems that we use to operate the business, such as booking, payment, CRM, advertising and website platforms.
3. How We Use Your Personal Information
We may use your information to:
Respond to your enquiries.
Process class and personal training bookings.
Provide the services you have requested.
Manage your relationship with F.I.T Round My Baby.
Process payments and maintain appropriate transaction records.
Contact you regarding your bookings or enquiries.
Respond to franchise and licence enquiries.
Provide information about F.I.T Round My Baby opportunities and services.
Improve our website, services and customer experience.
Maintain the security and operation of our website and systems.
Meet our legal, regulatory and accounting obligations.
Send marketing communications where we have an appropriate lawful basis to do so.
We will only process your personal information where we have a lawful basis under applicable data protection legislation. Depending on the circumstances, this may include your consent, performance of a contract, compliance with a legal obligation or our legitimate interests.
4. Marketing Communications
Where permitted, we may contact you about F.I.T Round My Baby classes, services, events, franchise opportunities, licence opportunities or other relevant information.
Where consent is required, we will ask for it before sending marketing communications.
You can unsubscribe from marketing communications at any time by using the unsubscribe link contained within our emails or by contacting us directly.
Opting out of marketing will not prevent us from sending essential communications relating to a booking, purchase, enquiry or service you are currently using.
5. Cookies
Our website may use cookies and similar technologies to help the website operate correctly, understand how visitors use the site, improve the user experience and support our marketing activities.
Some cookies are essential for the operation of the website, while others may be used for analytics, functionality or advertising.
Where required by law, non-essential cookies will only be used after you have provided your consent.
You can manage your cookie preferences through our website's cookie controls and through your browser settings.
For further information, please see our Cookie Policy.
6. Payments
Where payments are made online, payments may be processed by third-party payment providers such as Stripe.
Payment providers process certain personal and financial information required to complete the transaction. F.I.T Round My Baby does not need to store your full payment card details where payments are processed directly by the payment provider.
Your information will only be shared with payment providers to the extent necessary to process payments, refunds, disputes or related enquiries.
7. Sharing Your Personal Information
We may share personal information with trusted organisations that help us operate F.I.T Round My Baby, including:
Website and hosting providers.
Booking and membership systems.
CRM and communication platforms.
Payment processors.
Email and marketing platforms.
IT and technical service providers.
Professional advisers such as accountants or legal advisers.
F.I.T Round My Baby franchisees or licensed operators where necessary to deal with an enquiry or provide a local service.
We may also disclose personal information where:
We are legally required to do so.
It is necessary to establish, exercise or defend legal rights.
It is necessary to prevent fraud or protect the security of our business, customers or systems.
Our business or relevant assets are sold or transferred to another organisation.
We do not sell your personal information to third parties.
8. Local F.I.T Round My Baby Locations
F.I.T Round My Baby services may be delivered by franchisees, licensees or other authorised operators.
If you submit an enquiry for a particular location, your contact information may therefore be passed to the relevant authorised F.I.T Round My Baby operator so they can respond to your enquiry, provide class information or manage your booking.
Where applicable, individual franchisees or licence holders may have their own responsibilities under data protection legislation.
9. How We Protect Your Information
We take appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
These measures may include password protection, access controls, secure systems and appropriate procedures for handling personal information.
While we take reasonable precautions, transmission of information over the internet cannot be guaranteed to be completely secure.
10. How Long We Keep Your Information
We will only retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing our services and meeting legal, accounting or regulatory requirements.
Different types of information may be retained for different periods depending on why the information was collected and our legal obligations.
When personal information is no longer required, it will be securely deleted or anonymised where appropriate.
11. Your Data Protection Rights
Depending on the circumstances, you may have the right to:
Request access to the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Ask us to delete your personal information in certain circumstances.
Ask us to restrict how your information is processed.
Object to certain types of processing.
Request the transfer of your personal information where applicable.
Withdraw your consent where processing is based on consent.
Object to direct marketing at any time.
You will not normally be required to pay a fee to exercise these rights.
We may need to request appropriate information to confirm your identity before responding to a request.
12. International Data Transfers
Some of the technology providers we use may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that suitable safeguards are in place in accordance with applicable data protection legislation.
13. Third-Party Websites
Our website may contain links to websites operated by third parties.
F.I.T Round My Baby is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
14. Children's Information
F.I.T Round My Baby provides services involving mums and babies. However, our website and online services are primarily intended to be used by adults.
Where information relating to a baby or child is genuinely required to provide a service safely, we will only collect information that is reasonably necessary and will handle it appropriately.
Parents or guardians should provide information relating to their child rather than children providing information directly through the website.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, systems or legal requirements.
The latest version will always be published on this website and the date at the top of this policy will show when it was last updated.
16. Contact Us
If you have any questions about this Privacy Policy, how we use your personal information or would like to exercise your data protection rights, please contact:
The Data Controller responsible for personal information processed through the F.I.T Round My Baby website is:
Alice Burnham F.I.T Round My Baby
18. Complaints
If you have concerns about how your personal information has been handled, please contact us first so that we have an opportunity to address your concerns.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.
